At Found Atelier, we believe in providing durable, high-quality products that last. That’s why we offer a 10-year warranty on all our designs. This warranty is in addition to the statutory guarantee as per the European Sale of Goods Act.

What’s Covered?

Our warranty covers material and workmanship defects on all our designs. If any damage occurs within the warranty period caused by the above mentioned, we will replace the product.

Warranty Duration

The warranty is valid for 10 years from the purchase date or delivery date. To claim the warranty, please email us with your order information and photos of the issue and our team will be of assistance as soon as possible.

Exclusions

The warranty does not cover:

• General wear and tear
• Cut marks, scratches, or damage from improper use, accidents, or external damage

Claiming a defect

If you discover a defect, simply contact our friendly customer service team and provide photos of the defect. We’ll work with you to find a solution or arrange a replacement as quickly as possible. All shipping costs are covered by us.

For any other questions or concerns, feel free to contact our customer service team. We’re committed to provide the best possible service!